Configuration

Each PayGate account is assigned configuration settings specific to its PayGate ID.

These are set during onboarding with the PayGate Support team and govern how transactions are processed.


Password & Card Types Accepted

Merchants manage these options via the Merchant Access Portal:

  • Set the PayHost password used in the SOAP request payload.

  • Choose accepted card types (e.g. Visa, MasterCard).

    Visa and MasterCard are enabled by default if credit card payments are active.


Auto-Settle

Applies to: Card processing
Default: ON

When enabled, PayGate automatically creates the Settlement transaction as soon as the Authorisation is approved by the bank. No additional request from the merchant is required.

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Recommended for simpler workflows.


Process Unauthenticated Transactions

Applies to: Credit card processing with 3D Secure
Default: OFF

By default, transactions that are not authenticated through 3D Secure (e.g. Verified by Visa or MasterCard SecureCode) are rejected before bank authorisation.

Enabling this option sends unauthenticated transactions to the bank.

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You lose chargeback protection when this is enabled.


PayProtector

Applies to: Card processing
Default: Not Activated

PayProtector is PayGate’s fraud and risk system, designed to identify and block suspicious transactions using:

  • Local + global fraud intelligence

  • Velocity, geography & BIN logic

  • Transaction pattern analysis

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Contact [email protected] to activate PayProtector on your account.


Payment Confirmation

Applies to: Redirect payment flows
Default: Activated (no Bcc)

By default, customers receive an email for every approved transaction.

Options include:

  • Turning confirmation emails off entirely

  • Specifying a Bcc email address (optional)

Useful for internal archiving or CRM routing.


Multiple Payment Method Setup

Applies to: Merchants with multiple payment methods or terminals

Merchants with more than one PayGate ID (or more than one payment method) can configure their flow using one of the following models:

OptionDescription
1Multiple methods on a single PayGateID (default menu shown to user)
2Separate PayGateIDs for each method (user redirected directly)
3Specify available methods per transaction using PaymentMethod and PaymentMethodDetail fields

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Use option 3 for dynamic control over payment method visibility per transaction.